The USPS reschedule delivery text scam is a widespread phishing tactic used by cybercriminals to steal personal and financial information. These scam text messages impersonate the United States Postal Service and falsely claim there is an issue with a package delivery, prompting recipients to click a malicious link.
With online shopping and package deliveries increasing worldwide, scammers exploit this trust to deceive victims. This guide explains how the scam works, how to recognize fake USPS messages, and what steps to take if you receive one.
What Is the USPS Reschedule Delivery Text Scam?
The USPS reschedule delivery text scam involves fraudulent SMS messages pretending to come from the United States Postal Service. The text usually claims that a package could not be delivered due to an address problem or unpaid fee and asks the recipient to reschedule delivery.
The link included in the message redirects users to a fake website designed to look like the official USPS site. Once there, victims are prompted to enter sensitive information, which scammers then steal.
Learn more about USPS phishing attempts on the official USPS website:
https://www.usps.com/help/scams-and-fraud.htm
Common Examples of USPS Scam Text Messages
Scam messages often contain phrases such as:
- Your USPS package could not be delivered
- Delivery suspended due to incorrect address
- Your package is pending confirmation
- Click here to reschedule your delivery
These messages are intentionally vague and urgent, encouraging quick action without verification.
How the USPS Text Scam Works
The scam typically follows a predictable pattern:
- You receive an unexpected text claiming to be from USPS
- The message includes a suspicious link
- The link leads to a fake USPS-branded website
- You are asked to provide personal details or pay a small fee
- Your information is stolen or your card is charged
Some scam websites may also install malicious software, putting your device and data at risk.
For general information on phishing scams, visit the FTC’s guide:
https://consumer.ftc.gov/articles/phishing-scams
How to Identify a Fake USPS Reschedule Delivery Text
Several red flags can help you identify a scam message:
- The text comes from a random phone number or unfamiliar short code
- You are asked to pay a redelivery or processing fee
- The link does not lead to an official usps.com domain
- The message contains spelling or grammar errors
- The text uses urgent language to pressure you
You can also manually check deliveries using USPS Tracking:
https://tools.usps.com/go/TrackConfirmAction_input
How USPS Really Communicates With Customers
Understanding legitimate USPS communication makes spotting scams easier. The real USPS:
- Does not request payment via text messages
- Does not ask for credit card or banking information through SMS
- Sends tracking alerts only if you opt in
- Directs customers to official USPS platforms
If a message asks you to pay to receive a package, it is not legitimate.
What to Do If You Receive a USPS Scam Text
If you receive a suspicious USPS reschedule delivery message:
- Do not click on the link
- Do not reply to the message
- Forward the text to 7726 (SPAM)
- Delete the message immediately
- Monitor your accounts if you interacted with the text
You can also report scams directly to the Federal Trade Commission:
https://reportfraud.ftc.gov/
What to Do If You Already Clicked the Link
If you clicked the link or entered information:
- Contact your bank or card provider immediately
- Change passwords on affected accounts
- Run antivirus and malware scans
- Monitor financial statements closely
Early action can reduce the impact of fraud and identity theft.
Why USPS Delivery Text Scams Are So Common
These scams are effective because:
- Many people expect package deliveries
- USPS is a trusted organization
- Fake websites closely resemble real ones
- Urgent language triggers emotional responses
Scammers rely on speed and confusion to succeed.
How to Protect Yourself From USPS and Delivery Scams
To reduce your risk of falling victim:
- Never click links in unsolicited text messages
- Always verify delivery issues on official websites
- Enable spam filtering on your phone
- Keep your device and browser updated
- Educate family members about delivery scams
For broader online safety tips, visit:
https://www.cisa.gov/cybersecurity
Frequently Asked Questions (FAQs)
Is the USPS reschedule delivery text message legitimate?
In most cases, no. USPS does not send unsolicited messages asking recipients to reschedule deliveries or make payments via text.
Does USPS ever ask for payment through text messages?
No. USPS never requests payment, credit card details, or banking information through SMS.
How can I verify a real USPS delivery problem?
Manually visit the official USPS website or use the USPS mobile app. Never rely on links in unsolicited messages.
Why do scammers ask for small redelivery fees?
Small fees make the scam appear legitimate. Once details are entered, scammers may charge larger amounts or sell the data.
Are USPS text scams happening outside the United States?
Yes. People worldwide receive these messages because scammers operate globally and target anyone expecting packages.
Final Thoughts
The USPS reschedule delivery text scam continues to target thousands of people daily. However, knowing how USPS communicates and recognizing common scam tactics can help you avoid financial loss and identity theft. Always verify delivery issues directly through official USPS channels and avoid clicking links in unexpected messages.
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