If you are researching FogattiLiving reviews, chances are you’re considering purchasing one of the company’s RV appliances or tankless water heaters and want to know whether the brand can be trusted.
Over the past few years, FogattiLiving has become increasingly popular among RV owners looking for affordable alternatives to premium brands such as Suburban and Furrion. Its product lineup includes tankless water heaters, rooftop air conditioners, furnaces, mini-split systems, and electric fireplaces designed specifically for RV and mobile living environments.
However, affordability often raises an important question:
Is FogattiLiving legitimate, or is it another online retailer to avoid?
This detailed review examines the company’s products, customer experiences, complaints, ratings, and overall reputation to help you make an informed purchasing decision.
What Is FogattiLiving?
FogattiLiving Official Website
FogattiLiving is an American online retailer and manufacturer specializing in RV comfort appliances and home heating solutions. The company primarily targets recreational vehicle owners seeking modern and energy-efficient upgrades for older equipment.
Its most popular product categories include:
- RV tankless water heaters
- Rooftop RV air conditioners
- RV furnaces
- Mini split systems
- Electric fireplaces
- Residential tankless water heaters
- Water heating accessories
Among these, the company’s InstaShower series of tankless water heaters has become its flagship product line.
Is FogattiLiving Legit?
Based on available evidence, FogattiLiving appears to be a legitimate business rather than a scam website.
The company maintains an active website, processes customer orders, offers warranties, provides technical support, and has accumulated verified customer reviews on independent review platforms.
The brand currently holds a TrustScore of approximately 4.2 out of 5 stars on Trustpilot based on more than 90 customer reviews. Approximately 65% of reviewers awarded the company five stars, while around 25% left one-star reviews. This suggests a customer experience that is generally positive but not without occasional problems.
FogattiLiving Customer Reviews: What Buyers Are Saying:
Customer experiences with FogattiLiving tend to fall into two categories: highly satisfied customers and customers who encountered product or warranty issues.
This split is fairly common among mid-range appliance manufacturers.
Positive Reviews
Many satisfied customers consistently mention:
- Excellent customer support.
- Affordable prices compared to premium competitors.
- Straightforward installation processes.
- Reliable hot water performance.
- Good warranty support.
- Quick shipment of replacement parts.
Several recent customers praised the company’s willingness to provide assistance even after warranty periods had expired. Others reported receiving complete replacement units rather than individual components when issues arose.
One customer who installed the company’s InstaShower 9 Pro noted that installation was easier than expected and that the system delivered excellent hot water performance immediately after setup. Another RV owner described the upgrade as a “game changer” compared with traditional six-gallon tank water heaters.
Negative Reviews
Not every customer experience has been positive.
Common complaints include:
- Component failures shortly after installation.
- Delays during warranty claims.
- Difficult troubleshooting procedures.
- Shipping mistakes and lost packages.
- Air conditioning reliability issues.
Some users reported needing replacement controllers or internal components within months of purchase, while others expressed frustration over being asked to return defective products before replacements could be issued.
FogattiLiving Tankless Water Heater Reviews:
The company’s tankless water heaters remain its highest-rated products.
Popular models include:
- InstaShower 7
- InstaShower 8 Plus
- InstaShower 8 Pro
- InstaShower 9 Pro
- InstaShower Ultra
Many RV owners appreciate the ability to enjoy continuous hot water without waiting for a six-gallon tank to recover after every shower.
Advantages frequently mentioned include:
- Unlimited hot water supply.
- Lower propane consumption.
- Faster heating times.
- Compact size.
- Reduced maintenance compared to traditional tanks.
However, some customers have reported occasional issues involving ignition systems, temperature fluctuations, and error codes such as the E1 warning code. Community discussions suggest that installation quality, water flow rates, gas pressure, and maintenance practices often contribute significantly to these issues rather than the heater itself.
How Does FogattiLiving Compare to Premium Brands?
Many buyers compare FogattiLiving products with alternatives from established manufacturers.
| Feature | FogattiLiving | Premium RV Brands |
|---|---|---|
| Price | Lower | Higher |
| Features | Modern | Modern |
| Warranty Support | Mixed but improving | Generally stronger |
| Installation | Usually easy | Usually easy |
| Dealer Network | Limited | Extensive |
| Long-Term Reliability | Mixed | Better reputation |
FogattiLiving competes primarily on value rather than premium quality or dealer support.
For occasional RV users and budget-conscious travelers, the lower price point can be extremely attractive.
For full-time RV users who depend heavily on their appliances, premium brands may justify their additional cost.
Customer Service Experience:
Customer support is one area where FogattiLiving receives surprisingly strong feedback.
Many reviewers mention:
- Fast email responses.
- Helpful troubleshooting guidance.
- Replacement parts being shipped quickly.
- Friendly support representatives.
There are also reports of customer service extending assistance beyond official warranty periods, which has helped improve customer satisfaction.
However, customers dealing with major warranty claims occasionally report longer waiting times and additional diagnostic requirements before replacements are approved.
Common Problems Reported by Customers:
While many buyers have positive experiences, prospective customers should be aware of several recurring concerns.
1. Air Conditioner Reliability
The largest number of complaints appear to involve rooftop air conditioning systems rather than water heaters.
Several users reported controller failures and repeated warranty claims shortly after installation.
2. Shipping Issues
A smaller number of customers reported:
- Lost shipments
- Missing components
- Incorrect addresses
- Delayed deliveries
These complaints are relatively uncommon but appear regularly enough to mention.
3. Installation Sensitivity
Tankless systems often require proper gas pressure, adequate electrical supply, and sufficient water flow to operate correctly.
Some reported “product failures” were later traced back to installation issues rather than manufacturing defects.
Pros and Cons of FogattiLiving:
Pros
- Legitimate and established company.
- Competitive pricing.
- Modern features.
- Strong customer support reputation.
- Excellent value for money.
- Popular tankless water heater lineup.
Cons
- Mixed reliability reports.
- Smaller dealer network.
- Warranty claims can take time.
- Quality control inconsistencies on certain products.
Should You Buy From FogattiLiving?
FogattiLiving may be an excellent option if:
- You own an RV.
- You are upgrading from an older tank water heater.
- Budget matters.
- You are comfortable performing basic troubleshooting.
- You want modern features without premium pricing.
You may prefer alternatives if:
- You rely on your RV full-time.
- Downtime would create significant inconvenience.
- You prioritize maximum long-term reliability over purchase price.
- You prefer a large nationwide service network.
Final Verdict: Is FogattiLiving Worth It?
FogattiLiving is not a scam.
The company has established itself as a legitimate manufacturer and retailer serving thousands of RV owners across North America. Its products generally deliver strong value for the price, especially in the tankless water heater category.
The trade-off is that buyers occasionally encounter quality control issues or slower warranty processes compared with premium competitors.
Overall, FogattiLiving occupies a middle ground in the market: more affordable than top-tier brands while offering features that often rival much more expensive alternatives.
Read our complete product reviews here to know more about scam products.
Overall Rating
| Category | Score |
|---|---|
| Product Quality | 7.5/10 |
| Customer Support | 8.2/10 |
| Value for Money | 8.8/10 |
| Reliability | 7.1/10 |
| Ease of Installation | 8.5/10 |
| Overall Rating | 7.9/10 |
Useful Resources
- FogattiLiving Product Catalog
- FogattiLiving Customer Support Center
- FogattiLiving Warranty Information
- FogattiLiving Trustpilot Reviews
